Your search returned 23 results.

1.
Service operations management : strategy, design and delivery / Christine Hope and Alan Muhlemann.

by Hope, Christine | Muhlemann, Alan.

Material type: Text Text; Format: print ; Literary form: Not fiction Publication details: Harlow, England : Financial Times/ Prentice Hall, 1997Availability: Items available for loan: Main LibraryCall number: HD 9980.5 HOP (1).

2.
Services marketing management / Peter Mudie and Angela Pirrie.

by Mudie, Peter | Angela Pirrie.

Edition: 3rd ed.Material type: Text Text; Format: print ; Literary form: Not fiction Publication details: Armsterdam : Butterworth-Heinemann, 2006Availability: Items available for loan: Main LibraryCall number: HD 9980.5 MUD (2).

3.
Services marketing management / Peter Mudie and Angela Pirrie.

by Mudie, Peter | Angela Pirrie.

Edition: 3rd ed.Material type: Text Text; Format: print ; Literary form: Not fiction Publication details: Burlington, MA : Butterworth-Heinemann, c2006Availability: Items available for loan: Main LibraryCall number: HD 9980.5 MUD (1).

4.
Interactive services marketing / Raymond P. Fisk, Stephen J. Grove, Joby John.

by Fisk, Raymond P | Grove, Stephen J. (Stephen John), 1950- | John, Joby, 1957-.

Edition: 3rd ed.Material type: Text Text; Format: print ; Literary form: Not fiction Publication details: Boston : Houghton Mifflin, c2008Availability: Items available for loan: Main LibraryCall number: HD 9980.5 FIS (2).

5.
The Professional Services Firm Bible.

by Baschab, John | Piot, Jon.

Edition: 1st ed.Material type: Text Text; Format: available online remote; Literary form: Not fiction Publisher: Hoboken : John Wiley & Sons, Incorporated, 2004Copyright date: ©2005Online access: Click to View Availability: No items available :

6.
Research In E-service.

by Ruyter, Ko de.

Series: International Journal of Service Industry ManagementMaterial type: Text Text; Format: available online remote; Literary form: Not fiction Publisher: Bradford : Emerald Publishing Limited, 2002Copyright date: ©2002Online access: Click to View Availability: No items available :

7.
Service Quality : A Global Perspective.

by Tax, Steve.

Series: International Journal of Service Industry ManagementMaterial type: Text Text; Format: available online remote; Literary form: Not fiction Publisher: Bradford : Emerald Publishing Limited, 2003Copyright date: ©2003Online access: Click to View Availability: No items available :

8.
Impact Of Technology On Services.

by Davis, Mark M.

Series: International Journal of Service Industry ManagementMaterial type: Text Text; Format: available online remote; Literary form: Not fiction Publisher: Bradford : Emerald Publishing Limited, 2002Copyright date: ©2002Online access: Click to View Availability: No items available :

9.
Service Quality : Crossing Boundaries.

by Tax, Steve.

Series: Managing Service QualityMaterial type: Text Text; Format: available online remote; Literary form: Not fiction Publisher: Bradford : Emerald Publishing Limited, 2003Copyright date: ©2003Online access: Click to View Availability: No items available :

10.
Services Marketing and Management.

by Gilmore, Audrey.

Edition: 1st ed.Material type: Text Text; Format: available online remote; Literary form: Not fiction Publisher: London : SAGE Publications, 2003Copyright date: ©2003Online access: Click to View Availability: No items available :

11.
Special issue from the 4th SIG services research conference : services research - a truly global discipline.

by Wirtz, Jochen | Brah, Shaukat | Brah, S.

Series: Volume 17, Issue 2Material type: Text Text; Format: available online remote; Literary form: Not fiction Publisher: Bradford : Emerald Publishing Limited, 2006Copyright date: ©2006Online access: Click to View Availability: No items available :

12.
International Cases in Tourism Management.

by Horner, Susan | Swarbrooke, John.

Edition: 1st ed.Material type: Text Text; Format: available online remote; Literary form: Not fiction Publisher: Saint Louis : Routledge, 2004Copyright date: ©2003Online access: Click to View Availability: No items available :

13.
Internationalization of Service Firms.

by Altinay, Levent | Roper, Angela | Roper, Angela.

Material type: Text Text; Format: available online remote; Literary form: Not fiction Publisher: Bradford : Emerald Publishing Limited, 2007Copyright date: ©2007Online access: Click to View Availability: No items available :

14.
Interdisciplinary Insights on Service Activities : Interdisciplinary Insights on Service Activities.

by Llosa, Sylvie | Orsingher, Chiara | Orsingher, Chiara.

Series: International Journal of Service Industry Management - Volume 18, Issue 5Material type: Text Text; Format: available online remote; Literary form: Not fiction Publisher: Bradford : Emerald Publishing Limited, 2007Copyright date: ©2007Online access: Click to View Availability: No items available :

15.
Selected Papers from QUIS 10 Conference 2007 : Selected Papers from QUIS 10 Conference 2007.

by Dickson, Duncan | Ford, Robert.

Series: international Journal of Service Industry Management - Volume 19, Issue 2Material type: Text Text; Format: available online remote; Literary form: Not fiction Publisher: Bradford : Emerald Publishing Limited, 2008Copyright date: ©2008Online access: Click to View Availability: No items available :

16.
Service Science : Service Operations for Managers and Engineers.

by Daskin, Mark S.

Edition: 1st ed.Material type: Text Text; Format: available online remote; Literary form: Not fiction Publisher: New York : John Wiley & Sons, Incorporated, 2010Copyright date: ©2011Online access: Click to View Availability: No items available :

17.
HR at Your Service : Lessons from Benchmark Service Organizations.

by Latham, Gary P | Ford, Robert C | Berrios, Jose A.

Material type: Text Text; Format: available online remote; Literary form: Not fiction Publisher: Alexandria : Society for Human Resource Management, 2012Copyright date: ©2012Online access: Click to View Availability: No items available :

18.
Involving Customers in New Service Development.

by Matthing, Jonas | Gustafsson, Anders | Magnusson, Peter | Kristensson, Per | Edvardsson, Bo.

Series: Series on Technology Management SerMaterial type: Text Text; Format: available online remote; Literary form: Not fiction Publisher: Singapore : Imperial College Press, 2006Copyright date: ©2006Online access: Click to View Availability: No items available :

19.
Household Production, Services and Monetary Policy.

by Lonkeng Ngouana, Constant.

Series: IMF Working PapersMaterial type: Text Text; Format: available online remote; Literary form: Not fiction Publisher: Washington DC : International Monetary Fund, 2012Copyright date: ©2012Online access: Click to View Availability: No items available :

20.
Co-creating service experience.

by Jaakkola, Elina | Helkkula, Anu | Aarikka-Stenroos, Leena.

Series: Journal of Service Management: Volume 26, Issue 2Material type: Text Text; Format: available online remote; Literary form: Not fiction Publisher: Bingley : Emerald Publishing Limited, 2015Copyright date: ©2015Online access: Click to View Availability: No items available :

Powered by Koha