Services marketing : (Record no. 13722)

000 -LEADER
fixed length control field 01164cam a22003138a 4500
001 - CONTROL NUMBER
control field 0000016093
005 - DATE AND TIME OF LATEST TRANSACTION
control field 20150825155835.0
008 - FIXED-LENGTH DATA ELEMENTS--GENERAL INFORMATION
fixed length control field 110331|2007 njum b a000 0 eng
020 ## - INTERNATIONAL STANDARD BOOK NUMBER
International Standard Book Number 9780136118749 (pbk)
020 ## - INTERNATIONAL STANDARD BOOK NUMBER
International Standard Book Number 9780273756064 (pbk)
100 1# - MAIN ENTRY--PERSONAL NAME
Personal name Lovelock, Christopher H.
245 10 - TITLE STATEMENT
Title Services marketing :
Remainder of title people, technology, strategy /
Statement of responsibility, etc Christopher Lovelock, Jochen Wirtz.
250 ## - EDITION STATEMENT
Edition statement 7th Global ed.
260 ## - PUBLICATION, DISTRIBUTION, ETC. (IMPRINT)
Place of publication, distribution, etc Boston :
Name of publisher, distributor, etc Pearson Education,
Date of publication, distribution, etc c2011.
300 ## - PHYSICAL DESCRIPTION
Extent 648p :
Other physical details ill.
500 ## - GENERAL NOTE
General note Authorised adaptation from the United States edition, entitled Services Marketing: People, Technology, Strategy, 7th edition, ISBN 978-013-61-0721 by Christopher Lovelock and Jochen Wirtz, published by Pearson Education, publishing as Prentice Hall, 2011.
504 ## - BIBLIOGRAPHY, ETC. NOTE
Bibliography, etc Includes bibliographies.
650 #0 - SUBJECT ADDED ENTRY--TOPICAL TERM
Topical term or geographic name as entry element Service industries
General subdivision Marketing.
650 #0 - SUBJECT ADDED ENTRY--TOPICAL TERM
Topical term or geographic name as entry element Customer services.
700 1# - ADDED ENTRY--PERSONAL NAME
Personal name Wirtz, Jochen.
908 ## - PUT COMMAND PARAMETER (RLIN)
Put command parameter 110331
942 00 - ADDED ENTRY ELEMENTS (KOHA)
Classification part 9980.5
Item part LOV
Call number prefix HD
942 00 - ADDED ENTRY ELEMENTS (KOHA)
Classification part 9980.5
Item part LOV
Call number prefix HD
942 00 - ADDED ENTRY ELEMENTS (KOHA)
Classification part 9980.5
Item part LOV
Call number prefix HD
942 00 - ADDED ENTRY ELEMENTS (KOHA)
Classification part 9980.5
Item part LOV
Call number prefix HD
942 0# - ADDED ENTRY ELEMENTS (KOHA)
Call number prefix HD
Classification part 9980.5
Item part LOV
942 00 - ADDED ENTRY ELEMENTS (KOHA)
Classification part 9980.5
Item part LOV
Call number prefix HD
942 00 - ADDED ENTRY ELEMENTS (KOHA)
Classification part 9980.5
Item part LOV
Call number prefix HD
Holdings
Withdrawn status Lost status Source of classification or shelving scheme Damaged status Not for loan Home library Current library Shelving location Date acquired Total Checkouts Full call number Barcode Date last seen Date checked out Copy number Price effective from Koha item type Inventory number
        Not For Loan Main Library Main Library Items still being attended to before going into the library. 08/25/2015 12 HD 9980.5 LOV BK0023280 10/13/2018 10/08/2018 c. 3 08/25/2015 Books  
          Main Library Main Library Open shelves collection 08/25/2015 8 HD 9980.5 LOV BK0025157 12/13/2018 12/07/2018 c. 4 08/25/2015 Books 2012/11
          Main Library Main Library Open shelves collection 08/25/2015 10 HD 9980.5 LOV BK0028892 11/29/2019 11/22/2019 c. 5 08/25/2015 Books 2012/1319
          Main Library Main Library Open shelves collection 08/25/2015 9 HD 9980.5 LOV BK0028921 12/13/2018 12/07/2018 c. 6 08/25/2015 Books 2012/1320
          Main Library Main Library Open shelves collection 08/25/2015 27 HD 9980.5 LOV BK0036178 12/11/2019 11/25/2019 c.7 08/25/2015 Books  
          Main Library Main Library Open shelves collection 08/25/2015 8 HD 9980.5 LOV BK0021701 12/13/2019 11/28/2019   08/25/2015 Books 2011/261
          Main Library Main Library Open shelves collection 08/25/2015 15 HD 9980.5 LOV BK0022658 10/31/2019 10/29/2019 c. 2 08/25/2015 Books 2011/609

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