Services marketing : (Record no. 13722)
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000 -LEADER | |
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fixed length control field | 01164cam a22003138a 4500 |
001 - CONTROL NUMBER | |
control field | 0000016093 |
005 - DATE AND TIME OF LATEST TRANSACTION | |
control field | 20150825155835.0 |
008 - FIXED-LENGTH DATA ELEMENTS--GENERAL INFORMATION | |
fixed length control field | 110331|2007 njum b a000 0 eng |
020 ## - INTERNATIONAL STANDARD BOOK NUMBER | |
International Standard Book Number | 9780136118749 (pbk) |
020 ## - INTERNATIONAL STANDARD BOOK NUMBER | |
International Standard Book Number | 9780273756064 (pbk) |
100 1# - MAIN ENTRY--PERSONAL NAME | |
Personal name | Lovelock, Christopher H. |
245 10 - TITLE STATEMENT | |
Title | Services marketing : |
Remainder of title | people, technology, strategy / |
Statement of responsibility, etc | Christopher Lovelock, Jochen Wirtz. |
250 ## - EDITION STATEMENT | |
Edition statement | 7th Global ed. |
260 ## - PUBLICATION, DISTRIBUTION, ETC. (IMPRINT) | |
Place of publication, distribution, etc | Boston : |
Name of publisher, distributor, etc | Pearson Education, |
Date of publication, distribution, etc | c2011. |
300 ## - PHYSICAL DESCRIPTION | |
Extent | 648p : |
Other physical details | ill. |
500 ## - GENERAL NOTE | |
General note | Authorised adaptation from the United States edition, entitled Services Marketing: People, Technology, Strategy, 7th edition, ISBN 978-013-61-0721 by Christopher Lovelock and Jochen Wirtz, published by Pearson Education, publishing as Prentice Hall, 2011. |
504 ## - BIBLIOGRAPHY, ETC. NOTE | |
Bibliography, etc | Includes bibliographies. |
650 #0 - SUBJECT ADDED ENTRY--TOPICAL TERM | |
Topical term or geographic name as entry element | Service industries |
General subdivision | Marketing. |
650 #0 - SUBJECT ADDED ENTRY--TOPICAL TERM | |
Topical term or geographic name as entry element | Customer services. |
700 1# - ADDED ENTRY--PERSONAL NAME | |
Personal name | Wirtz, Jochen. |
908 ## - PUT COMMAND PARAMETER (RLIN) | |
Put command parameter | 110331 |
942 00 - ADDED ENTRY ELEMENTS (KOHA) | |
Classification part | 9980.5 |
Item part | LOV |
Call number prefix | HD |
942 00 - ADDED ENTRY ELEMENTS (KOHA) | |
Classification part | 9980.5 |
Item part | LOV |
Call number prefix | HD |
942 00 - ADDED ENTRY ELEMENTS (KOHA) | |
Classification part | 9980.5 |
Item part | LOV |
Call number prefix | HD |
942 00 - ADDED ENTRY ELEMENTS (KOHA) | |
Classification part | 9980.5 |
Item part | LOV |
Call number prefix | HD |
942 0# - ADDED ENTRY ELEMENTS (KOHA) | |
Call number prefix | HD |
Classification part | 9980.5 |
Item part | LOV |
942 00 - ADDED ENTRY ELEMENTS (KOHA) | |
Classification part | 9980.5 |
Item part | LOV |
Call number prefix | HD |
942 00 - ADDED ENTRY ELEMENTS (KOHA) | |
Classification part | 9980.5 |
Item part | LOV |
Call number prefix | HD |
Withdrawn status | Lost status | Source of classification or shelving scheme | Damaged status | Not for loan | Home library | Current library | Shelving location | Date acquired | Total Checkouts | Full call number | Barcode | Date last seen | Date checked out | Copy number | Price effective from | Koha item type | Inventory number |
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Not For Loan | Main Library | Main Library | Items still being attended to before going into the library. | 08/25/2015 | 12 | HD 9980.5 LOV | BK0023280 | 10/13/2018 | 10/08/2018 | c. 3 | 08/25/2015 | Books | |||||
Main Library | Main Library | Open shelves collection | 08/25/2015 | 8 | HD 9980.5 LOV | BK0025157 | 12/13/2018 | 12/07/2018 | c. 4 | 08/25/2015 | Books | 2012/11 | |||||
Main Library | Main Library | Open shelves collection | 08/25/2015 | 10 | HD 9980.5 LOV | BK0028892 | 11/29/2019 | 11/22/2019 | c. 5 | 08/25/2015 | Books | 2012/1319 | |||||
Main Library | Main Library | Open shelves collection | 08/25/2015 | 9 | HD 9980.5 LOV | BK0028921 | 12/13/2018 | 12/07/2018 | c. 6 | 08/25/2015 | Books | 2012/1320 | |||||
Main Library | Main Library | Open shelves collection | 08/25/2015 | 27 | HD 9980.5 LOV | BK0036178 | 12/11/2019 | 11/25/2019 | c.7 | 08/25/2015 | Books | ||||||
Main Library | Main Library | Open shelves collection | 08/25/2015 | 8 | HD 9980.5 LOV | BK0021701 | 12/13/2019 | 11/28/2019 | 08/25/2015 | Books | 2011/261 | ||||||
Main Library | Main Library | Open shelves collection | 08/25/2015 | 15 | HD 9980.5 LOV | BK0022658 | 10/31/2019 | 10/29/2019 | c. 2 | 08/25/2015 | Books | 2011/609 |