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Supply chain management. : text and cases / Janet Shah. by Shah, Janat | Meindl, Peter. Material type:  Text; Format:
print
; Literary form:
Not fiction
Publication details: Chennai : Pearson Education, c2009Availability: Items available for loan: Main LibraryCall number: HD 38.5 SHA (2).
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Services marketing : people, technology, strategy / Christopher Lovelock, Jochen Wirtz. by Lovelock, Christopher H | Wirtz, Jochen. Edition: 7th Global ed.Material type: Text; Format:
print
; Literary form:
Not fiction
Publication details: Boston : Pearson Education, c2011Availability: Items available for loan: Main LibraryCall number: HD 9980.5 LOV (6). Items available for reference: Main Library Not For LoanCall number: HD 9980.5 LOV (1).
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Strategic supply management. : principles, theories and practice / Professor Paul Cousins, Professor of Operations Management, CIPS Professor of Supply Chain Management, The University of Manchester, Manchester Business School, Professor Richard Lamming, Director, School of Management, University of Southampton, Dr. Benn Lawson, Senior Lecturer in Operations Management, CIPS Research Fellow, School of Management and Economics, Queen's University Belfast, Dr Brian Squire, Lecturer in Operations and Supply Chain Management, The University of Manchester, Manchester Business School. by Cousins, Paul | Lamming Richard | Lawson, Benn | Squire, Brian. Material type: Text; Format:
print
; Literary form:
Not fiction
Harlow, England ; London ; New York ; Boston ; San Francisco ; Toronto ; Sydney : Singapore : Hon Kong Tokyo ; Financial Times/ Prentice Hall, 2008Availability: Items available for loan: Main LibraryCall number: HD 38.5 STR (2).
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Services marketing : concepts, strategies and cases / K. Douglas Hoffman, John E.G. Bateson, Emma H. Wood, Alexandra K. Kenyon. by Hoffman, K. Douglas | Bateson, John E. G | Wood, Emma H | Kenyon, Alexandra K. Material type: Text; Format:
print
; Literary form:
Not fiction
Publication details: Andover, Hampshire : Cengage Learning, c2009Availability: Items available for loan: Main LibraryCall number: HD 9980.5 SER (3).
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21st century business customer service / Doris D. Humphrey. by Humphrey, Doris D. Edition: 2nd ed.Material type: Text; Format:
print
; Literary form:
Not fiction
Publication details: Australia : South-Western/Cengage, c2011Availability: Items available for loan: Main LibraryCall number: HF 5415.5 HUM (2).
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