Managing Change and Innovation in Public Service Organizations.

By: Brown, KerryContributor(s): Osborne, Stephen P | Osborne, S | Brown Kerry | Osborne, Stephen PMaterial type: TextTextSeries: Routledge Masters in Public Management SerPublisher: Abingdon, Oxon : Routledge, 2005Copyright date: ©2005Edition: 1st edDescription: 1 online resource (273 pages)Content type: text Media type: computer Carrier type: online resourceISBN: 9780203391129Subject(s): Organizational change | Public administrationGenre/Form: Electronic books.Additional physical formats: Print version:: Managing Change and Innovation in Public Service OrganizationsDDC classification: 352.367 LOC classification: JF1525.O73 -- O78 2005ebOnline resources: Click to View
Contents:
Cover -- Managing Change and Innovation in Public Service Organizations -- Copyright -- Contents -- List of figures, tables and boxes -- Acknowledgements -- Abbreviations -- Part I Introduction -- Chapter 1 Change and innovation in public service organizations: planned and emergent phenomena -- Chapter 2 The volatile environment of public service organizations -- Chapter 3 Assessing the need for change and innovation -- Part II Managing Change In Public Service Organizations -- Chapter 4 The processes of change in public services and public service organizations -- Chapter 5 Organizational culture and managing change in public service organizations -- Chapter 6 Implementing change in public service organizations -- Part III Managing Innovation In Public Service Organizatons -- Chapter 7 Understanding and managing innovation in public services -- Chapter 8 Developing and supporting innovators in public service organizations -- Chapter 9 Managing the process of innovation in public services -- Part IV Conclusions -- Chapter 10 Sustaining change and innovation in public services and public service organizations -- Chapter 11 Key lessons and issues for the future -- Appendices -- Appendix A Managing change in public service organizations: a case study -- Appendix B Managing innovation in public service organizations: a case study of Regional Action West Midlands -- Index.
Summary: The context and environment of public services is becoming increasingly complex    and the management of change and innovation is now a core task for the successful public manager. This text aims to provide its readers with the skills necessary to understand, manage and sustain change and innovation in public service organizations. Key features include: the use of figures, tables and boxes to highlight ideas and concepts of central importance a dedicated case study to serve as a focus for discussion and learning, and to marry theory with practice clear learning objectives for each chapter with suggestions for further reading. Providing future and current public managers with the understanding and skills required to manage change and innovation, this groundbreaking text is essential reading for all those studying public management, public administration and public policy.
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Cover -- Managing Change and Innovation in Public Service Organizations -- Copyright -- Contents -- List of figures, tables and boxes -- Acknowledgements -- Abbreviations -- Part I Introduction -- Chapter 1 Change and innovation in public service organizations: planned and emergent phenomena -- Chapter 2 The volatile environment of public service organizations -- Chapter 3 Assessing the need for change and innovation -- Part II Managing Change In Public Service Organizations -- Chapter 4 The processes of change in public services and public service organizations -- Chapter 5 Organizational culture and managing change in public service organizations -- Chapter 6 Implementing change in public service organizations -- Part III Managing Innovation In Public Service Organizatons -- Chapter 7 Understanding and managing innovation in public services -- Chapter 8 Developing and supporting innovators in public service organizations -- Chapter 9 Managing the process of innovation in public services -- Part IV Conclusions -- Chapter 10 Sustaining change and innovation in public services and public service organizations -- Chapter 11 Key lessons and issues for the future -- Appendices -- Appendix A Managing change in public service organizations: a case study -- Appendix B Managing innovation in public service organizations: a case study of Regional Action West Midlands -- Index.

The context and environment of public services is becoming increasingly complex    and the management of change and innovation is now a core task for the successful public manager. This text aims to provide its readers with the skills necessary to understand, manage and sustain change and innovation in public service organizations. Key features include: the use of figures, tables and boxes to highlight ideas and concepts of central importance a dedicated case study to serve as a focus for discussion and learning, and to marry theory with practice clear learning objectives for each chapter with suggestions for further reading. Providing future and current public managers with the understanding and skills required to manage change and innovation, this groundbreaking text is essential reading for all those studying public management, public administration and public policy.

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Electronic reproduction. Ann Arbor, Michigan : ProQuest Ebook Central, 2018. Available via World Wide Web. Access may be limited to ProQuest Ebook Central affiliated libraries.

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