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001 0000009953
003 OSt
005 20151023214409.0
008 151023b xxu||||| |||| 00| 0 eng d
020 _a0750630221 (pbk)
035 _a0000003223
100 1 _aMcDonald, Malcolm.
_910257
245 1 0 _aMarketing planning for services /
_cMalcom McDonald and Adrian Payne.
260 _aOxford :
_bButterworth-Heinemann,
_c1996.
300 _a364p. :
_bill.
500 _aPublished on behalf of the Chartered Institute of Marketing.
650 0 _aService industries
_xmarketing.
_912428
650 0 _aService industries
_xplanning.
_912429
700 1 _aPayne, Adrian.
_912430
908 _a071004
942 0 0 _h9980.5
_iMCD
_kHD
_2lcc
_cBK
999 _c1735
_d1735