| 000 | 00747cam a22002412 4500 | ||
|---|---|---|---|
| 001 | 0000016837 | ||
| 003 | OSt | ||
| 005 | 20151203144006.0 | ||
| 008 | 110720e xxa b 000 0 eng d | ||
| 020 | _a0750653035 (pbk) : | ||
| 100 | 1 |
_aWood, Gill. _926387 |
|
| 245 | 1 | 0 |
_aCustomer communications in marketing 2001-2002 / _cGill Wood. |
| 260 |
_aOxford : _bButterworth - Heinemann, _c2001. |
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| 300 |
_a230p. : _bill. |
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| 490 | 0 | _aThe Chartered Institute of Marketing | |
| 504 | _aIncludes bibliography. | ||
| 650 | 0 |
_aCommunication in marketing. _9620 |
|
| 650 | 0 |
_aBusiness communications. _926388 |
|
| 650 | 0 |
_aCustomer relations. _918163 |
|
| 650 | 0 |
_aCustomer services. _917958 |
|
| 908 | _a110720 | ||
| 942 | 0 | 0 |
_h5718 _iWOO _kHF _2lcc _cBK |
| 999 |
_c14189 _d14189 |
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