Cover -- Half Title -- Title Page -- Copyright Page -- Table of Contents -- Series Editor's Introduction -- Acknowledgments -- Part I. Foundations -- 1. Electronic Government: Introduction to the Domain -- 2. Electronic Government: A Study Domain Past Its Infancy -- Part II. Organization, Management, and Transformation -- 3. Deep E-Government: Beneath the Carapace -- 4. Defining the Transformation of Government: E-Government or E-Governance Paradigm? -- 5. Evaluating E-Government Implementation: Opening the Interdisciplinary Door -- 6. Local E-Government Sophistication in the United States -- 7. M-Government and E-Government: Transformative Relationships -- Part III. Policy, Participation, and Governance -- 8. Software as Governance -- 9. Lessons Learned from the E-Voting Pilots in the United Kingdom -- 10. Designing E-Government: Exploring the Potential of New Information and Communication Technology Paradigms for Democratic Purposes -- Part IV. Infrastructure, Interoperability, and Services -- 11. Conceptualizing Information Integration in Government -- 12. Organizing Integrated Service Delivery: Comparing and Evaluating Orchestration Arrangements Using Multicriteria Analysis -- 13. Semantic E-Government: Implementing the Next Generation of Information and Process Integration -- 14. Emerging IT Infrastructures for E-Government: A Status Report on China, Japan, Singapore, and South Korea -- 15. Modeling the Relationship between Web-site Effectiveness and Service Quality: A Study of State Level Human Services Agencies -- 16. Frameworks for Fostering Cross-Agency Interoperability in E-Government Initiatives -- Editor and Contributors -- Series Editor -- Index.

This book presents a citizen-centric perspective of the dual components of e-government and e-governance. E-government> refers to the practice of online public reporting by government to citizens, and to service delivery via the Internet. E-governance represents the initiatives for citizens to participate and provide their opinion on government websites. This volume in the Public Solutions Handbook Series focuses on various e-government initiatives from the United States and abroad, and will help guide public service practitioners in their transformation to e-government. The book provides important recommendations and suggestions oriented towards practitioners, and makes a significant contribution to e-government by showcasing successful models and highlighting the lessons learned in the implementation processes. Chapter coverage includes: Online fiscal transparency Performance reporting Improving citizen participation Privacy issues in e-governance Internet voting E-government at the local level.

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Electronic reproduction. Ann Arbor, Michigan : ProQuest Ebook Central, 2018. Available via World Wide Web. Access may be limited to ProQuest Ebook Central affiliated libraries.