TY  - BOOK
AU  - Rentz,Kathryn
AU  - Flatley,Marie
AU  - Lentz,Paula
TI  - Lesikar's business communication: connecting in a digital world 
SN  - 9780071220972 (pbk)
PY  - 2011///
CY  - New York, NY
PB  - McGraw-Hill
KW  - Commercial correspondence
KW  - Business communication
KW  - Business report writing
N1  - Includes bibliography
ER  -