TY  - BOOK
AU  - Ludlow,Ron
AU  - Fergus Panton
TI  - The essence of effective communication
SN  - 812030909X (pbk)
PY  - 2004///
CY  - New Delhi
PB  - Prentice-Hall of India
KW  - Business communication
KW  - Communication in management
KW  - Communication
N1  - Includes bibliographies
ER  -