TY - BOOK AU - Ndaw,Mouhamed Fadel AU - Ndaw,Mouhamed Fadel TI - Unlocking the Potential of Information Communications Technology to Improve Water and Sanitation Services: Summary of Findings and Recommendations. T2 - Water and Sanitation Program PY - 2015/// CY - Washington, D.C. PB - The World Bank KW - Access to Information KW - Administrative Costs KW - Auctions KW - Best Practices KW - Business KW - Capacity Building KW - Communications Technology KW - Consultants KW - Data analysis KW - Data Storage KW - E-Business KW - E-Government KW - Economic Development KW - Electricity KW - Fair Competition KW - Financial Institutions KW - Financial Management KW - Financial Services KW - Governance KW - Hardware KW - Human Resources KW - Ict Policy and Strategies KW - Information and Communication Technologies KW - Information Technology KW - Mobile Communications KW - Privacy KW - Private Investment KW - Private Sector KW - Private Sector Development KW - Productivity KW - Purchasing Power KW - Social Development KW - Software KW - Technical Assistance KW - Telecommunications KW - Town Water Supply and Sanitation KW - Water Supply and Sanitation KW - Water Supply and Sanitation Governance and Institutions N2 - Information Communications Technology (ICT) growth and adoption is changing the landscape of developing countries. Initial applications are showing how ICTs can further water, sanitation, and hygiene (WASH) goals and priorities, including increasing access, improving service delivery and improving governance. This study aims to take stock and reflect on the findings from key ICT applications and experiences both in other sectors as well as in the WASH sector itself. By documenting and analyzing past successes, failures, enablers and barriers of the key applications and experiences, it is possible to significantly advance the areas of policy development, guidelines, implementation, and scale up of ICT in the WASH sector. The specific objectives of the study were to: (a) take stock of emerging uses of ICT across sectors including agriculture, health, education and governance; (b) document the relevant experiences of key ICT applications (both failures and good practices) in the water and sanitation sector globally and in selected African countries; (c) identify binding constraints impacting ICT adoption and scale-up as well as the role of different actors (private, public, development community, civil society, etc.); (d) develop policy and guidelines for the at-scale use of ICTs in the water and sanitation sector, including opportunities for public/private partnerships; and (e) facilitate country peer-to-peer exchanges and regional learning network UR - http://elibrary.worldbank.org/doi/book/10.1596/28414 ER -