TY  - BOOK
AU  - Brown,Steve
AU  - Blackmon,Kate
AU  - Cousins,Paul
AU  - Maylor,Harvey
TI  - Operations management: policy, practice and performance improvement 
SN  - 075064995X (pbk)
PY  - 2001///
CY  - Oxford, Boston
PB  - Butterworth-Heinemann
KW  - Production management
N1  - Includes bibliographies
ER  -