Intro -- PREFACE -- ABOUT THE AUTHOR -- ACKNOWLEDGEMENTS -- CONTENTS -- INTRODUCTION -- Does it really matter? -- Corporate governance and CSR -- DR, BC, BCP or BCM? -- CHAPTER 1: THE OPERATIONAL RISK LANDSCAPE FOR BUSINESS AND OTHER ORGANISATIONS -- Weather -- Energy -- Operational risk management -- The risk management process -- CHAPTER 2: WHAT DOES BCM ACTUALLY ACHIEVE? -- Tangible benefits -- CHAPTER 3: AN INCREDIBLY SHORT HISTORY: EARLY DR TO 2011 BCM -- Continuity and resilience -- CHAPTER 4: THE ROLE OF STANDARDS AND INDEPENDENT VALIDATION -- Business continuity standards -- Other standards -- Compliance -- Supply chain -- Corporate governance -- CHAPTER 5: THE MANAGEMENT SYSTEM APPROACH VERSUS A SIMPLE BC PLAN -- CHAPTER 6: PLANNING THE BCMS -- What is a BCMS? -- CHAPTER 7: IDENTIFYING THEORGANISATION'S REQUIREMENTS -- Risk assessment -- Business impact analysis -- CHAPTER 8: STRATEGY AND OPTIONS -- Contingencies -- Physical infrastructure -- Information -- People -- Seasonality -- Incident level -- Output -- CHAPTER 9: INCIDENT AND CRISIS RESPONSE -- Incidents, crises and disasters -- The response organisation -- The response team -- Competencies -- Response plans -- Communications -- Full recovery -- Insurance -- CHAPTER 10: THE ASSURANCE PROCESS -- Exercise programme -- Maintenance programme -- Audit programme -- Management review programme -- Continual improvement -- Summary -- CHAPTER 11: BCM AS A COMPETITIVENESS/ASSURANCE TOOL -- The insurance argument -- Cost-effectiveness -- Peace of mind -- CHAPTER 12: TOOLS AND SOFTWARE -- The BC software market -- What to look for in BC software -- CHAPTER 13: THE NEW WORLD OF SUSTAINABILITY -- The BC software market -- What to look for in BC software -- CHAPTER 13: THE NEW WORLD OF SUSTAINABILITY -- BIA -- Business as usual -- Incident response -- CHAPTER 14: HOW TO DO IT -- Visible programme.

Awareness -- Certification -- Summary -- APPENDIX 1: ACRONYMS -- APPENDIX 2: BUSINESS CONTINUITY POLICY -- Policy statement -- APPENDIX 3: A SIMPLE RISK REGISTER -- APPENDIX 4: INCIDENT RESPONSE PLAN -- Use of this plan -- The crisis management team (CMT) -- Recovery time objectives -- Response and recovery activities -- Ending the business continuity phase -- APPENDIX 5: SCENARIO PLAN -- APPENDIX 6: ACTIVITY RECOVERY PLAN -- APPENDIX 7: DOCUMENT REVIEW AND CONTROL PROCEDURE -- General -- Version control -- Retrieval and distribution -- APPENDIX 8: CORRECTIVE AND PREVENTIVE ACTIONS FORM -- APPENDIX 9: EXERCISE METHODOLOGY/PROCEDURE -- Desktop exercise -- Full exercise -- IT DR exercise -- Continuous improvement -- Reporting requirements -- Exercise programme -- APPENDIX 10: BCM SOFTWARE VENDORS -- APPENDIX 11: SUGGESTED SOFTWARE ENQUIRY FORM -- APPENDIX 12: BCM AUDIT PROGRAMME AND PROCEDURE -- APPENDIX 13: IT DISASTER RECOVERY PLAN/PROCEDURE -- ITG RESOURCES.

Everything you want to know about Business Continuity will show you how to develop a modern response to the operational risk landscape and how to prepare your organisation for interruptions to your key activities, minimising the impact on your bottom line, reputation and credibility. You will be able to identify and assess the risks to your company and put in place a 'fit-for-purpose' business continuity plan which will enable you to meet the expectations of your customers and stakeholders in the event of an unforeseen incident.

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Electronic reproduction. Ann Arbor, Michigan : ProQuest Ebook Central, 2018. Available via World Wide Web. Access may be limited to ProQuest Ebook Central affiliated libraries.