Contents -- Foreword -- Acknowledgments -- Abbreviations -- Executive Summary -- Chapter 1 Introduction -- Chapter 2 Historical Background -- People and Culture -- Political Evolution -- Government -- Economy -- Chapter 3 Judicial System -- Institutions -- Judicial Independence, Organization, and Roles -- Caseload and Employment Structure -- Budget and Revenues -- Court System Problems and Past Reform Efforts -- Chapter 4 Conceptual Framework -- Adopting a Holistic View -- Futures Planning -- Addressing Hidden Barriers to Institutional Change -- Chapter 5 Reform Strategies -- Strategy One: Using Leadership -- Strategy Two: Refining Models of Justice and Expanding Alternatives -- Strategy Three: Increasing Access -- Strategy Four: Improving Court Administration Capacity -- Strategy Five: Improving Human Resource Management -- Strategy Six: Emphasizing Performance and Results -- Strategy Seven: Leveraging Technology -- Strategy Eight: Building Bridges -- Chapter 6 Perceptions, Performance, and Lessons -- Perceptions of the Reform Process -- Perceptions of Businesses and Commercial Users -- Performance of the Court System -- Lessons of Experience -- Appendix A The Nine Judicial Work Plans, 1992-93 to 2000-01 -- Appendix B Management Concepts Used in Singapore's Judicial Modernization -- Appendix C Description of Judicial Institutions and Stakeholders -- References -- Index -- Boxes -- 4.1 The Evolution of Management Practices in the Twentieth Century: New Opportunities -- 5.1 Justice Statement -- Figures -- 4.1 Internal Environments for Operation of the Judiciary and the Three External Forces Driving Change -- 4.2 Diagnostic Model of Judicial Reform Management -- 4.3 Barriers to Institutional Change -- 5.1 Factors Considered in Developing Strategies for Judicial Reform -- C.1 Court Organization-Simplified View -- Tables.

3.1 Functions of the Singapore Subordinate Courts -- 6.1 Indexes of the Singapore Subordinate Courts -- 6.2 Waiting Periods and Processing Times for Procedures in Subordinate Courts -- B.1 Management Concepts Used in Singapore's Judicial Modernization.

While each country's judiciary is unique in its individual needs, capabilities and contexts, the lessons learned from Singapore's success can help guide judicial reform initiatives regionally as well as globally. No one would suggest that Singapore's strategy is a magic formula that if followed can erase the inefficiencies of all judiciaries. But it would be wise to examine the strategies used and lessons learned from Singapore's experience as a potential guide toward successful and sustainable judicial reform.

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Electronic reproduction. Ann Arbor, Michigan : ProQuest Ebook Central, 2018. Available via World Wide Web. Access may be limited to ProQuest Ebook Central affiliated libraries.