Zimbabwe standards for quality management systems - customer satisfaction - guidelines for complaints handling in Organizations / Zimbabwe Standards Association.

Contributor(s): Standards Association of ZimbabweMaterial type: TextTextPublication details: Harare; Zimbabwe Standards Association , 2004Description: 23 pISBN: 177935133X (pbk)Subject(s): Quality control -- management | Quality management | Quality assurance -- standards
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Item type Current library Call number Status Date due Barcode
Books Books Main Library
Open shelves collection 		TS 156.16 ZIM (Browse shelf (Opens below)) Available BK0037213
Books Books Main Library
Open shelves collection 		TS 156.16 ZIM (Browse shelf (Opens below)) Checked out 12/17/2015 BK0037260

Includes bibliography

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