Managing customer relationships / Don Peppers, Martha Rogers.
Material type:
TextPublication details: Hoboken, NJ : Wiley, c2011Description: 512p. : illISBN: 9780470423479 (hbk)Subject(s): Customer relations. -- management | Consumer preferences | Relationship marketing
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Main Library Reserve collection. | HF 5415.5 PEP (Browse shelf (Opens below)) | Available | BK0031675 | ||
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Main Library Open shelves collection | HF 5415.5 PEP (Browse shelf (Opens below)) | c. 2 | Available | BK0031791 | |
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Main Library Open shelves collection | HF 5415.5 PEP (Browse shelf (Opens below)) | c. 3 | Available | BK0031761 |
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| Mechanics and statistics : | H 97 DYE Understanding public policy / | HF 5415.123 FIL Marketing communications : | HF 5415.5 PEP Managing customer relationships / | HF 5718 TAY Communication for business : | HG 173 ENN Financial services marketing : | HG 173 ENN Financial services marketing : |
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