Front office : procedures, social skills, yield and management / Peter Abbott and Sue Lewry.

By: Abbott, PeterContributor(s): Lewry SueMaterial type: TextTextPublication details: Amsterdam : Elsevier/ Butterworth Heineemann, 1999Edition: 2nd edDescription: 211p. : illISBN: 0750642300 (pbk) Subject(s): Reception. -- front office service (Hotel industry) | Hotel management | Hotel front desk personnel
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TX 911.3 ABB (Browse shelf (Opens below)) Available BK0023454

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