Customer service : skills for success / Robert W. Lucas.
Material type:
TextPublication details: Boston : McGraw-Hill, c2009Edition: 4th edDescription: 294p. : illISBN: 9780071277501 (pbk)Subject(s): Customer service
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Main Library Open shelves collection | HF 5415.5 LUC (Browse shelf (Opens below)) | Available | BK0023475 | ||
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Main Library Open shelves collection | HF 5415.5 LUC (Browse shelf (Opens below)) | c. 2 | Available | BK0023019 |
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| HF 5415.5 BUT Customer relationship management : | HF 5415.5 HUM 21st century business customer service / | HF 5415.5 HUM 21st century business customer service / | HF 5415.5 LUC Customer service : | HF 5415.5 LUC Customer service : | HF 5415.5 MAN Managing customer relationships in service industries. / | HF 5415.5 MAN Managing customer relationships in service industries. / |
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