Homeland Security Assessment Manual : A Comprehensive Organizational Assessment Based on Baldrige Criteria.

By: Fisher, Donald CMaterial type: TextTextPublisher: Milwaukee : ASQ Quality Press, 2004Copyright date: ©2005Description: 1 online resource (238 pages)Content type: text Media type: computer Carrier type: online resourceISBN: Subject(s): Civil defense -- United States -- Handbooks, manuals, etc | Emergency management -- United States -- Handbooks, manuals, etc | National security -- United States -- Handbooks, manuals, etc | Terrorism -- Prevention -- Government policy -- United States -- Handbooks, manuals, etcGenre/Form: Electronic books.Additional physical formats: Print version:: Homeland Security Assessment Manual : A Comprehensive Organizational Assessment Based on Baldrige CriteriaDDC classification: 658.4/73 LOC classification: HV551.3 -- .F57 2005ebOnline resources: Click to View
Contents:
Intro -- Contents -- CD-ROM Contents -- Foreword -- Preface -- Introduction -- 1 How to Use the Baldrige Criteria and HSAS to Assess Your Organization -- 2 How to Use the Manual -- 3 Category 1 Leadership -- 4 Category 2 Strategic Planning -- 5 Category 3 Customer and Market Focus -- 6 Category 4 Measurement, Analysis, and Knowledge Management -- 7 Category 5 Human Resource Focus -- 8 Category 6 Process Management -- 9 Category 7 Business Results -- 10 Transforming Assessment Findings into Actionable Strategies for a Homeland Security Plan -- A Quick and Easy Supplier/Customer Assessment for Homeland Security (Based on Baldrige Criteria) -- B Homeland Security Benchmarking Process -- C COUNCIL ON COMPETITIVENESS -- D Interviewing Hints and Tips -- E Homeland Security Documentation List -- Glossary -- Reference List for Added Reading -- NOTES -- About the Author -- Index.
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Intro -- Contents -- CD-ROM Contents -- Foreword -- Preface -- Introduction -- 1 How to Use the Baldrige Criteria and HSAS to Assess Your Organization -- 2 How to Use the Manual -- 3 Category 1 Leadership -- 4 Category 2 Strategic Planning -- 5 Category 3 Customer and Market Focus -- 6 Category 4 Measurement, Analysis, and Knowledge Management -- 7 Category 5 Human Resource Focus -- 8 Category 6 Process Management -- 9 Category 7 Business Results -- 10 Transforming Assessment Findings into Actionable Strategies for a Homeland Security Plan -- A Quick and Easy Supplier/Customer Assessment for Homeland Security (Based on Baldrige Criteria) -- B Homeland Security Benchmarking Process -- C COUNCIL ON COMPETITIVENESS -- D Interviewing Hints and Tips -- E Homeland Security Documentation List -- Glossary -- Reference List for Added Reading -- NOTES -- About the Author -- Index.

Description based on publisher supplied metadata and other sources.

Electronic reproduction. Ann Arbor, Michigan : ProQuest Ebook Central, 2018. Available via World Wide Web. Access may be limited to ProQuest Ebook Central affiliated libraries.

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