Managing customer relationships in service industries. / Editors : Rajendra Nargundkar, Tapan K. Panda.
Material type:
TextPublication details: New Delhi : Excel, 2005Description: 266p. : illISBN: 8174464123 (pbk)Subject(s): Customer relations -- management | Marketing information systems
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Main Library Open shelves collection | HF 5415.5 MAN (Browse shelf (Opens below)) | Available | BK0004117 | ||
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Main Library Open shelves collection | HF 5415.5 MAN (Browse shelf (Opens below)) | c.2 | Available | BK0005117 |
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| HF 5415.5 HUM 21st century business customer service / | HF 5415.5 LUC Customer service : | HF 5415.5 LUC Customer service : | HF 5415.5 MAN Managing customer relationships in service industries. / | HF 5415.5 MAN Managing customer relationships in service industries. / | HF 5415.5 PAY Strategic customer management : | HF 5415.5 PAY Strategic customer management : |
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