Intro -- The Psychology of Coaching, Mentoring and Learning -- Copyright -- Contents -- About the Author -- Foreword to the First Edition -- Preface to the Second Edition -- Acknowledgements -- 1 Introduction -- Aims -- Whom Is It For? -- How This Book Differs from Others -- Working terminology -- Towards the integration of terms -- Content in a Nutshell -- Book Research Approach -- Why Coaching, Mentoring and Learning? -- How to read this book -- 2 The Coming of Age: Coaching Psychology, Coaching and Mentoring -- Introduction -- The Coaching Psychology, Coaching, Mentoring and Training Market -- Academic and professional institutions -- Professional organizations for coaching psychology, coaching and mentoring -- Business and management consultancies -- Coaching -- Mentoring -- Coaching Psychology -- Coaching models -- Professionalism -- Evidence-based practice -- e-Coaching and Mentoring -- Chapter Summary and Reflection -- 3 Philosophy and Theories of Learning Applicable to Coaching and Mentoring: Positive Psychology and the Learning Process -- Introduction -- Positive Psychology -- Linking Learning to Coaching and Mentoring -- Coaching and mentoring as a learning process -- The Psychology of Learning -- Learning Theories Revisited -- The learning process -- Reflective learning -- Constructive-developmental theories -- Social learning theories -- Applying Psychology of Learning to Develop a Coaching and Mentoring Framework -- Chapter Summary and Reflection -- 4 Definitions: Coaching Psychology, Coaching, Mentoring and Learning -- Introduction -- The Meaning of Mentoring -- Are there differences between coaching and mentoring? -- Definition of Coaching -- Definition of Learning -- Applying the definition of learning to instructing, coaching and mentoring -- Definition of Coaching Psychology -- Definition of Intercultural Coaching Psychology.

Proposal for a Universal Integrative Framework for Coaching Psychology -- Chapter Summary and Reflection -- 5 Leadership and Organizational Coaching and Mentoring: Becoming a Learning Organization and Learning Community -- Introduction -- Challenges of the Changing World -- Enron: unethical corporate leadership culture -- Kodak: hard to shift culture -- Learning from case studies -- Getting started -- A Learning Organization Is a Competent Organization -- Coaching Psychology and Organization Memories -- Learning Organization and Psychology of Learning -- Role of top team -- Managerial and Leadership Competencies -- Leadership and Organization Development through Coaching -- Developing a Coaching Culture -- Introducing a Coaching Programme within an Organization -- Embedding the coaching and mentoring culture within an organization -- Widening the Context -- Social support for coaching and mentoring -- The need for collaborative and partnership approaches to learning -- The need for learning communities -- Chapter Summary and Reflection -- 6 Developing a Universal Integrative Framework for Coaching and Mentoring -- Introduction -- Universal Integrated Framework ( UIF): Building on the Integrated Universal Elements of Diverse Mentoring Coaching -- Learning Cycle, Supervision and Continuous Professional Development ( CPD) -- Appreciation of Cultural Environment -- The significance of culture -- Coach/Mentor/Mentee Fluidity -- Integrative Continuum -- Cross-Cultural Emotional Intelligence -- Integrating Cross-Cultural Coaching and Mentoring Intelligence into the Universal Framework -- Dimension I: Personal competence -- Dimension II: Social competence -- Dimension III: Cultural competence -- Dimension IV: Professional competence -- Feedback Mechanism: Peer Rating 360-Degree Feedback -- UIF Revisited -- Chapter Summary and Reflection.

7 Techniques and Tools -- Introduction -- Tools for Developing the System of the Self -- Tools for developing your self-awareness and for managing your emotion: gestalt approaches -- The transpersonal aspect of gestalt approach -- The primacy of present-centred attitudes -- The paradoxical theory of change -- Gestalt techniques -- Managing yourself, your cognition and emotion: cognitive behavioural therapy (CBT) -- Techniques that Are Sensitive to the Self and the Others' Culture: Narrative Approaches -- The landscape of action -- The landscape of consciousness -- Remembering conversations -- Outsider witness retelling -- Definitional ceremony (community): retellings of retellings -- The narrative coach's attitude and posture -- Putting It All Together: Developing Your Own Authentic Coaching Process -- The GROW model revisited -- Coaching off-piste -- Chapter Summary and Reflection -- 8 Continuing Professional Development, Learning Resources and Practical Exercises -- Introduction -- ILS Training and Continuous Professional Development -- Writing and Keeping a Reflective Log -- Exercises in Learning -- Identifying sources of negative learning -- Identifying psychological factors -- Identifying intervention -- Practising Cognitive Behavioural Coaching -- Cognitive behavioural diary: writing it down -- Gestalt Exercises -- Level 1: I/You exercises -- Level 2: Awareness of the continuum -- Level 3: Top dog/underdog -- Storytelling Exercises -- The re-authoring conversation -- The remembering conversation -- Narrative Psychodrama: Physical Exercises -- The flow -- Acting out -- Chapter Summary and Reflection -- 9 Case Studies -- Introduction -- Case Study 1: Leadership Coaching and Mentoring Programme in the Healthcare Setting: UK -- Aims and objectives -- The process -- Reflection.

Case Study 2: Leadership Coaching Programme in the Healthcare Setting: Malta -- Aims and objectives -- The process -- Learning -- Case Study 3: E-Coaching: A Transatlantic Coaching Pilot Project -- Aims and objectives -- The Process -- Case Study 4: Narrative Coaching in Communities -- Aims and objectives: the vision -- The process: the definitional ceremony -- Evaluation: Follow-Up Feedback -- Outcome -- Case Study 5: Coaching in Communities: Community Coaching Café -- Aims and objectives -- The process -- Evaluation -- Reflection -- Chapter Summary and Reflection -- 10 Evaluation -- Introduction -- Evaluation Methodology -- Step 1: rationale -- Step 2: objectives -- Step 3a: appraisal -- Step 3b: Implementation -- Step 4: Monitoring -- Step 5: Evaluation -- Evaluation of the Universal Integrated Framework -- Results -- Benefits of Coaching and Mentoring to Organizations -- Chapter Summary and Reflection -- 11 Conclusion, Discussion, Future Research and Development -- Introduction -- Matching between Coaches and Coachees -- Matching for success -- The role of electronic mentoring matching -- What to look for in a coordinator -- Emotional Intelligence and Cross-Cultural Competence -- Evidence-Based Research: Coaching Assessment and Impact Evaluation -- Supervision and coaching training -- Coaching and Mentoring Standards -- Ethics and Code of Conduct -- Ethics as a Cross-Cultural Phenomenon -- Future Work and Research -- Chapter Summary and Reflection -- References -- Index.

The Psychology of Coaching, Mentoring and Learning addresses the psychological principles upon which organizational and industrial coaching and mentoring is based. The new edition of this text is updatd with new research, taking into account the growth of positive psychology and its role in coaching and mentoring. This book is ideal for coaches, mentors, trainers, psychologists, senior executives, managers, and students with an interest in this field.

Description based on publisher supplied metadata and other sources.

Electronic reproduction. Ann Arbor, Michigan : ProQuest Ebook Central, 2018. Available via World Wide Web. Access may be limited to ProQuest Ebook Central affiliated libraries.