The diversity dashboard : A manager's guide to navigating in cross-cultural turbulence.

By: Swallow, DeborahContributor(s): Milnes, EilidhMaterial type: TextTextPublisher: Oxford : Infinite Ideas Ltd, 2013Copyright date: ©2013Edition: 1st edDescription: 1 online resource (177 pages)Content type: text Media type: computer Carrier type: online resourceISBN: 9781909652408Subject(s): Community mental health services-United StatesGenre/Form: Electronic books.Additional physical formats: Print version:: The diversity dashboard : A manager's guide to navigating in cross-cultural turbulenceDDC classification: 362.220973 LOC classification: RA790.6 .S935 2013Online resources: Click to View
Contents:
Front Cover -- Title Page -- Title & Subtitle -- Copyright -- Table of Contents -- Introduction -- How to get the most of this book -- 1. The cultural cockpit -- 2. Your flight plan -- 3. The diversity dashboard -- 4. Initiative: individual or group -- 5. Management: equality or hierarchy -- 6. Leadership: got or given -- 7. Communication: direct or indirect -- 8. Trade: deal or relationship -- 9. Decisions: head or heart -- 10. Planning: goal-focused, work-life balance or ad hoc -- 11. Productivity: effective, efficient or empathetic -- 12. Rules: rigid or flexible -- 13. Time: deadline or sometime -- 14. Style: formal or informal -- 15. Risk: do or don't -- 16. Trust: open or closed -- 17. Gender: inclusive or differentiated -- 18. Resilience: face or no face -- 19. Quick competence checks -- 20. Cross-cultural competence -- Endnote: coming in to land -- Bibliography and useful links -- Index.
Summary: The diversity dashboard is a quick reference guide to help managers bridge the cultural gaps in their organizations. Swallow and Milnes use the analogy of a pilot's cockpit to describe the various functions, instruments and levers that managers can employ to close the cultural gaps that prevent their businesses from succeeding fully.
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Front Cover -- Title Page -- Title & Subtitle -- Copyright -- Table of Contents -- Introduction -- How to get the most of this book -- 1. The cultural cockpit -- 2. Your flight plan -- 3. The diversity dashboard -- 4. Initiative: individual or group -- 5. Management: equality or hierarchy -- 6. Leadership: got or given -- 7. Communication: direct or indirect -- 8. Trade: deal or relationship -- 9. Decisions: head or heart -- 10. Planning: goal-focused, work-life balance or ad hoc -- 11. Productivity: effective, efficient or empathetic -- 12. Rules: rigid or flexible -- 13. Time: deadline or sometime -- 14. Style: formal or informal -- 15. Risk: do or don't -- 16. Trust: open or closed -- 17. Gender: inclusive or differentiated -- 18. Resilience: face or no face -- 19. Quick competence checks -- 20. Cross-cultural competence -- Endnote: coming in to land -- Bibliography and useful links -- Index.

The diversity dashboard is a quick reference guide to help managers bridge the cultural gaps in their organizations. Swallow and Milnes use the analogy of a pilot's cockpit to describe the various functions, instruments and levers that managers can employ to close the cultural gaps that prevent their businesses from succeeding fully.

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Electronic reproduction. Ann Arbor, Michigan : ProQuest Ebook Central, 2018. Available via World Wide Web. Access may be limited to ProQuest Ebook Central affiliated libraries.

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