Entry Topical Term

Number of records used in: 2

001 - CONTROL NUMBER

• control field: 17958

003 - CONTROL NUMBER IDENTIFIER

• control field: OSt

005 - DATE AND TIME OF LATEST TRANSACTION

• control field: 20151104120120.0

008 - FIXED-LENGTH DATA ELEMENTS

• fixed length control field: 151104|| aca||aabn | a|a d

040 ## - CATALOGING SOURCE

• Original cataloging agency: OSt
• Transcribing agency: OSt

150 ## - HEADING--TOPICAL TERM

• Topical term or geographic name entry element: Customer services.

670 ## - SOURCE DATA FOUND

• Source citation: Work cat.: (OSt)15942: Humphrey, Doris D. 17957, 21st century business customer service /, c2011.