Keen, P.G.W.

Decision Enhancement Services : Rehearsing the Future for Decisions That Matter. - 1 online resource (200 pages)

Title page -- Contents -- Preface -- Introduction: A lens, an invitation, a field of practice -- Decision Agility -- Decision Process Agility -- Leading through Seeing: Transforming a Government Agency -- Enabling New Decision-making through a DES Studio -- Simulation Modeling -- People Make Decisions -- Technology Enables Decision-making -- Decision Enhancement in Action: The Airport Development Studio -- Decision-Making -- What We Really Know About Effective Decision-Making -- Fact-based decision-making -- A group studio -- Visual Thinking: If You Can't See It, You Can't Get It -- "Grokking" the Infoviz -- A Control System for Automated Ground Vehicles -- Decision Enhancement Services -- Making Simulation Part of the Executive Culture, Not just "Modeling" -- Toyota's Decision Modeling Net -- A Simulation for Call Center Management -- Coming to a Decision: Studios: People plus Methods plus Suites -- A Learning Studio for Coordinating Distributed Work -- An Inquiry for Urban Infrastructure Planning in Houston -- A Participatory Studio for Resolving the Group Support System Paradox -- Recipes: Applying Proven DE Experience -- References.

Decision Enhancement (DE) is a field of practice aimed at extending lessons, principles and tools built up over a thirty year period, largely under the term 'Decision Support'. This book encourages reflection and discussion within and across executives, their advisors, change management specialists, and experts in multi-disciplinary fields.

9781607503125


Decision making.
Management -- Simulation methods.
Problem solving.


Electronic books.

HD30.23 -- .K348 2008eb

658.4/03

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