Oakland, John S.
Total quality management : text with cases / John S. Oakland, Leslie J. Porter. John S. Oakland, Leslie J. Porter. - Oxford : Butterworth-Heinemann, 1995. - 370p. : ill.
0750621249 (pbk)
Business management.
Total quality management : text with cases / John S. Oakland, Leslie J. Porter. John S. Oakland, Leslie J. Porter. - Oxford : Butterworth-Heinemann, 1995. - 370p. : ill.
0750621249 (pbk)
Business management.