Collins, Heidi.
Enterprise Knowledge Portals : Next Generation Portal Solutions for Dynamic Information Access, Better Decision Making and Maximum Results. - 1 online resource (436 pages)
Cover -- Contents -- Introduction -- PART I: ENTERPRISE KNOWLEDGE PORTAL DEFINITION -- CHAPTER 1: WHAT YOU NEED TO KNOW ABOUT KNOWLEDGE MANAGEMENT -- Be Organized Around Work Processes -- Maintain Knowledge and Facilitate Communication -- Focus on the Future -- Support Your Organization's Business Objectives -- Promote Innovations -- Maintain a Knowledge-Creating Organization -- Key Points -- CHAPTER 2: ENTERPRISE PORTALS OVERVIEW -- Enterprise Portals for Your Knowledge Management Objectives -- Types of Enterprise Portals -- User Communities -- Enterprise Portal Services -- Enterprise Portal Functionality -- Enterprise Portal Integration Features -- Key Points -- CHAPTER 3: CREATE YOUR ENTERPRISE KNOWLEDGE PORTAL -- MyCompany Case Study Introduction -- Enterprise Portal Market Overview -- Document Your Knowledge Management Objectives -- Enterprise Knowledge Portal IT-Enabling Framework -- Enterprise Knowledge Portal Map -- Key Points -- PART II: THE ENTERPRISE KNOWLEDGE PORTAL PROGRAM -- CHAPTER 4: OUTLINE THE ENTERPRISE KNOWLEDGE PORTAL PROGRAM -- Enterprise Knowledge Portal Value Proposition -- Enterprise Knowledge Portal Program Charter -- Enterprise Knowledge Portal Requirements -- Enterprise Knowledge Portal Strategy -- Enterprise Knowledge Portal Architecture and Infrastructure -- Enterprise Knowledge Portal Program Plan -- Executive Approval -- Key Points -- CHAPTER 5: THE ENTERPRISE KNOWLEDGE PORTAL ORGANIZATION -- Process and Governance -- Culture and Behavior -- Key Points -- PART III: THE ENTERPRISE KNOWLEDGE PORTAL PROJECTS -- CHAPTER 6: THE ENTERPRISE KNOWLEDGE PORTAL METHODOLOGY -- MyCompany Case Study Introduction -- Business Objects -- Content Elements -- Business Object Context -- Storyboards and Scripts -- Key Points -- CHAPTER 7: FINANCIAL METRICS -- Human Resources Information -- Labor Savings -- Cost Savings -- Revenue. Project Costs -- Return on Investment -- Key Points -- PART IV: THE ENTERPRISE KNOWLEDGE PORTAL INFRASTRUCTURE AND ENVIRONMENT -- CHAPTER 8: ENTERPRISE KNOWLEDGE PORTAL TECHNICAL ARCHITECTURE -- Enterprise Knowledge Portal Information Technology Environment -- Enterprise Knowledge Portal Information Technology Staff -- Key Points -- CHAPTER 9: SUPPORT AND COMPETENCY CENTER SERVICES -- Enterprise Knowledge Portal Support and Competency Center Services -- Enterprise Knowledge Portal Support and Competency Center Staff -- Key Points -- PART V: APPENDIXES -- APPENDIX A: KNOWLEDGE MANAGEMENT RESOURCES -- APPENDIX B: ENTERPRISE KNOWLEDGE PORTAL RESOURCES -- APPENDIX C: RECOMMENDED READING -- BIBLIOGRAPHY -- INDEX -- A -- B -- C -- D -- E -- F -- G -- H -- I -- K -- L -- M -- N -- O -- P -- Q -- R -- S -- T -- U -- V -- W -- X -- Y.
This prescient, authoritative book is a vital reference for anyone concerned with harvesting, creating, distributing, or analyzing company information. HR executives and IT professionals will learn not only how to create the atlas to their company's universe but also how to define and assign the roles and responsibilities that will ensure long-term efficacy and relevance.
9780814413159
Business enterprises -- Computer networks.
Electronic commerce.
Internet.
Knowledge management.
Management information systems.
Web portals.
World Wide Web.
Electronic books.
HD30.37 -- .C657 2003eb
658.4/038/011
Enterprise Knowledge Portals : Next Generation Portal Solutions for Dynamic Information Access, Better Decision Making and Maximum Results. - 1 online resource (436 pages)
Cover -- Contents -- Introduction -- PART I: ENTERPRISE KNOWLEDGE PORTAL DEFINITION -- CHAPTER 1: WHAT YOU NEED TO KNOW ABOUT KNOWLEDGE MANAGEMENT -- Be Organized Around Work Processes -- Maintain Knowledge and Facilitate Communication -- Focus on the Future -- Support Your Organization's Business Objectives -- Promote Innovations -- Maintain a Knowledge-Creating Organization -- Key Points -- CHAPTER 2: ENTERPRISE PORTALS OVERVIEW -- Enterprise Portals for Your Knowledge Management Objectives -- Types of Enterprise Portals -- User Communities -- Enterprise Portal Services -- Enterprise Portal Functionality -- Enterprise Portal Integration Features -- Key Points -- CHAPTER 3: CREATE YOUR ENTERPRISE KNOWLEDGE PORTAL -- MyCompany Case Study Introduction -- Enterprise Portal Market Overview -- Document Your Knowledge Management Objectives -- Enterprise Knowledge Portal IT-Enabling Framework -- Enterprise Knowledge Portal Map -- Key Points -- PART II: THE ENTERPRISE KNOWLEDGE PORTAL PROGRAM -- CHAPTER 4: OUTLINE THE ENTERPRISE KNOWLEDGE PORTAL PROGRAM -- Enterprise Knowledge Portal Value Proposition -- Enterprise Knowledge Portal Program Charter -- Enterprise Knowledge Portal Requirements -- Enterprise Knowledge Portal Strategy -- Enterprise Knowledge Portal Architecture and Infrastructure -- Enterprise Knowledge Portal Program Plan -- Executive Approval -- Key Points -- CHAPTER 5: THE ENTERPRISE KNOWLEDGE PORTAL ORGANIZATION -- Process and Governance -- Culture and Behavior -- Key Points -- PART III: THE ENTERPRISE KNOWLEDGE PORTAL PROJECTS -- CHAPTER 6: THE ENTERPRISE KNOWLEDGE PORTAL METHODOLOGY -- MyCompany Case Study Introduction -- Business Objects -- Content Elements -- Business Object Context -- Storyboards and Scripts -- Key Points -- CHAPTER 7: FINANCIAL METRICS -- Human Resources Information -- Labor Savings -- Cost Savings -- Revenue. Project Costs -- Return on Investment -- Key Points -- PART IV: THE ENTERPRISE KNOWLEDGE PORTAL INFRASTRUCTURE AND ENVIRONMENT -- CHAPTER 8: ENTERPRISE KNOWLEDGE PORTAL TECHNICAL ARCHITECTURE -- Enterprise Knowledge Portal Information Technology Environment -- Enterprise Knowledge Portal Information Technology Staff -- Key Points -- CHAPTER 9: SUPPORT AND COMPETENCY CENTER SERVICES -- Enterprise Knowledge Portal Support and Competency Center Services -- Enterprise Knowledge Portal Support and Competency Center Staff -- Key Points -- PART V: APPENDIXES -- APPENDIX A: KNOWLEDGE MANAGEMENT RESOURCES -- APPENDIX B: ENTERPRISE KNOWLEDGE PORTAL RESOURCES -- APPENDIX C: RECOMMENDED READING -- BIBLIOGRAPHY -- INDEX -- A -- B -- C -- D -- E -- F -- G -- H -- I -- K -- L -- M -- N -- O -- P -- Q -- R -- S -- T -- U -- V -- W -- X -- Y.
This prescient, authoritative book is a vital reference for anyone concerned with harvesting, creating, distributing, or analyzing company information. HR executives and IT professionals will learn not only how to create the atlas to their company's universe but also how to define and assign the roles and responsibilities that will ensure long-term efficacy and relevance.
9780814413159
Business enterprises -- Computer networks.
Electronic commerce.
Internet.
Knowledge management.
Management information systems.
Web portals.
World Wide Web.
Electronic books.
HD30.37 -- .C657 2003eb
658.4/038/011